Heritage Biologics Blog

We’re Using Augmented Reality (AR) Technology to Improve Patient Experience Outcomes!

Posted by Christopher Kennedy on Jan 31, 2018 6:49:29 PM

iStock-864465280.jpg

The future is now for Augmented Reality (AR) technology in healthcare. Unwavering commitment to enhancing the overall Patient Experience is the bedrock of Heritage Biologics (HB). We are constantly pursuing innovative solutions that can improve actual health outcomes for patients. Most recently our high-performance nursing team that specializes in home infusion therapy implemented AR venous access imaging. More simply, HB nurses can now use AR to map a patient’s veins before administration of an IV line for drug infusion. Visit: VeinViewer and AccuVein to learn more.

Read More

Topics: RXPX, Outcomes, Specialty Pharmacy, Pharmacy Patient Experience, Patient Experience, Value-Based Specialty Pharmacy, Value-Based

Inspirational Parent Perspective

Posted by Christopher Kennedy on Sep 8, 2017 3:32:29 PM


Heritage Biologics recently had the opportunity to support an important venue for rare disease patients called DISORDER: The Rare Disease Film Festival. This event takes place on October 2nd & 3rd in Boston and will feature over 30 films from around the world. Learning, sharing, and celebrating the rare disease patient experience is important to advancing the science for these disorders. We were fortunate to connect with Daniel DeFabio and learn about his inspiring story as a father of a rare disease patient.

Read More

Topics: Patient Experience, rare disease, rare disease film festival, rare, Healthcare

Airline Industry Sets a Bad Example for Healthcare Industry

Posted by Christopher Kennedy on Aug 19, 2017 12:01:49 PM

I made a commitment to my sons that I would pick them up from their first day of school this week. I scheduled my return flight extra early to avoid the potential delay that is common out of Chicago airports. In fact, I gave myself a 5-hour cushion, but that wasn’t enough on this sunny day. They boarded all passengers and minutes later had us all exit the plane because it was “due for scheduled maintenance.” Scheduled maintenance? We were notified moments later that our new flight would not leave for another 6 hours. Yes, 6 hours. I refused to be stopped in my mission, and I escaped by taxi across town to O’Hare Airport in attempt to fly on a different airline.

Read More

Topics: Healthcare, RXPX, Patient Experience, Pharmacy Patient Experience, Airline Industry, Specialty Pharmacy

Changing Healthcare: Simple Math!

Posted by Christopher Kennedy on Aug 1, 2017 6:21:05 PM

Per Michael Porter at Harvard Business School’s Institute for Strategy and Competitiveness,

Value = Health outcomes that matter to patients / Costs of delivering the outcomes

Per Heritage Biologics Rare Disease Outcomes Management (RDOM) approach,

Performance Accountability = Patient Experience Outcomes + Health Outcomes

Read More

Topics: Accountable Care, RXPX, Patient Experience, Pharmacy Patient Experience, Specialty Pharmacy, Value-Based Specialty Pharmacy

"Dear Business Focused Pharmacy, Your Time is Up!" -Most Patients

Posted by Christopher Kennedy on Jul 13, 2017 11:46:41 AM

In the past two weeks, I’ve encountered three different patient scenarios where competitive pharmacies are trying to block their patients from choosing an alternative provider. Give me a break.

Read More

Topics: Healthcare, Value-Based Specialty Pharmacy, Specialty Pharmacy, Patient Experience, Pharmacy Patient Experience

Is Specialty Pharmacy a Stack of 2x4s?

Posted by Christopher Kennedy on Jun 5, 2017 9:35:16 AM
Read More

Topics: Accountable Care, Healthcare, Measure It!, Patient Experience, Value-Based Specialty Pharmacy

T-Ball Lessons for Specialty Pharmacy

Posted by Christopher Kennedy on May 31, 2017 9:23:33 PM

It’s that time of year again when many parents like me will huddle around the baseball field to watch their kids enter the exciting world of T-ball. The fundamentals of baseball are thrown onto the field by coaches, umpires, and fans in hopes that a few might be absorbed by the unsuspecting children. It’s a significant challenge considering the butterflies, sandcastle material, and funny hats that easily captivate a 5-year-old. But it’s game time! Uniforms are on the kids, their gloves are on their hands (sometimes), a batter is at the plate, and the ball is on the T.

Read More

Topics: Patient Experience, Outcomes, RXPX

The Patient Seat at the VBH Table

Posted by Christopher Kennedy on Mar 16, 2017 12:23:21 PM
Read More

Topics: Healthcare, Value-Based, Value-Based Specialty Pharmacy, Patient Experience

Did you hear the one about Health Outcomes and Patient Experience?

Posted by Christopher Kennedy on Jan 25, 2017 4:43:42 PM

Health Outcomes walks into the hospital and says, “I got a major problem!” Patient Experience stands up, grabs some important data, and says, “I can help!”

Read More

Topics: Outcomes, Pharmacy Patient Experience, Patient Experience, Accountable Care

WE ARE CHANGING HEALTHCARE

a rare tradition of care

The Patient Experience (PX) is our passion here at Heritage Biologics. Our commitment is to provide preeminent specialty pharmacy and infusion services. This simply means...that the patient is at the center of everything we do...including this blog.

OUR BLOG OFFERS:

  • A Patient Voice
  • Advocacy
  • Education
  • Resources

Subscribe to Email Updates

Recent Posts