Heritage Biologics Blog

We’re Using Augmented Reality (AR) Technology to Improve Patient Experience Outcomes!

Posted by Christopher Kennedy on Jan 31, 2018 6:49:29 PM

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The future is now for Augmented Reality (AR) technology in healthcare. Unwavering commitment to enhancing the overall Patient Experience is the bedrock of Heritage Biologics (HB). We are constantly pursuing innovative solutions that can improve actual health outcomes for patients. Most recently our high-performance nursing team that specializes in home infusion therapy implemented AR venous access imaging. More simply, HB nurses can now use AR to map a patient’s veins before administration of an IV line for drug infusion. Visit: VeinViewer and AccuVein to learn more.

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Topics: RXPX, Outcomes, Specialty Pharmacy, Pharmacy Patient Experience, Patient Experience, Value-Based Specialty Pharmacy, Value-Based

T-Ball Lessons for Specialty Pharmacy

Posted by Christopher Kennedy on May 31, 2017 9:23:33 PM

It’s that time of year again when many parents like me will huddle around the baseball field to watch their kids enter the exciting world of T-ball. The fundamentals of baseball are thrown onto the field by coaches, umpires, and fans in hopes that a few might be absorbed by the unsuspecting children. It’s a significant challenge considering the butterflies, sandcastle material, and funny hats that easily captivate a 5-year-old. But it’s game time! Uniforms are on the kids, their gloves are on their hands (sometimes), a batter is at the plate, and the ball is on the T.

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Topics: Patient Experience, Outcomes, RXPX

Did you hear the one about Health Outcomes and Patient Experience?

Posted by Christopher Kennedy on Jan 25, 2017 4:43:42 PM

Health Outcomes walks into the hospital and says, “I got a major problem!” Patient Experience stands up, grabs some important data, and says, “I can help!”

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Topics: Outcomes, Pharmacy Patient Experience, Patient Experience, Accountable Care

Three Major Highlights from NASP 2016!

Posted by Christopher Kennedy on Oct 26, 2016 1:26:47 PM

#1. There is a patient-centered revolution upon us.

The story is told many different ways, but the message is the same: “Patients First.” 
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Topics: Outcomes, NASP, RXPX, Specialty Pharmacy, Pharmacy Patient Experience

Harvard's lesson for Pharmacy: Measure It!

Posted by Christopher Kennedy on May 10, 2016 5:45:31 PM

I had the privilege of attending Harvard Business School's Value Measurement for Health Care executive program last month. Michael Porter and Robert Kaplan had a clear message to all of us regarding health care performance - "Measure It!".

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Topics: Home Infusion, Healthcare, Specialty Pharmacy, Outcomes, Measure It!

WE ARE CHANGING HEALTHCARE

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The Patient Experience (PX) is our passion here at Heritage Biologics. Our commitment is to provide preeminent specialty pharmacy and infusion services. This simply means...that the patient is at the center of everything we do...including this blog.

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