Heritage Biologics Blog

Changing Healthcare: Simple Math!

Posted by Christopher Kennedy on Aug 1, 2017 6:21:05 PM

Per Michael Porter at Harvard Business School’s Institute for Strategy and Competitiveness,

Value = Health outcomes that matter to patients / Costs of delivering the outcomes

Per Heritage Biologics Rare Disease Outcomes Management (RDOM) approach,

Performance Accountability = Patient Experience Outcomes + Health Outcomes

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Topics: Pharmacy Patient Experience, Specialty Pharmacy, RXPX, Accountable Care, Patient Experience, Value-Based Specialty Pharmacy

"Messages for ALL Specialty Pharmacies to Read!” – Your Patients

Posted by Christopher Kennedy on Jul 13, 2017 11:07:47 AM

Apparently, the Patient Experience feedback memo that patients all across America have been sending hasn’t been given a chance to reach all providers. No problem…This blog is meant to share some meaningful patient insights with those of you that haven’t heard this freight train rumbling through the halls of nearly every hospital in America over the past 5 year. The antiquated model of putting business priorities before patient care is both unethical and out of style. You know, out of style, like the leg warmer trend from the 1980’s. Just because customers buy them, doesn’t mean you should offer them!

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Topics: Pharmacy Patient Experience, Accountable Care, Value-Based Specialty Pharmacy

Is Specialty Pharmacy a Stack of 2x4s?

Posted by Christopher Kennedy on Jun 5, 2017 9:35:16 AM
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Topics: Healthcare, Measure It!, Accountable Care, Patient Experience, Value-Based Specialty Pharmacy

Did you hear the one about Health Outcomes and Patient Experience?

Posted by Christopher Kennedy on Jan 25, 2017 4:43:42 PM

Health Outcomes walks into the hospital and says, “I got a major problem!” Patient Experience stands up, grabs some important data, and says, “I can help!”

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Topics: Pharmacy Patient Experience, Outcomes, Accountable Care, Patient Experience

WE ARE CHANGING HEALTHCARE

a rare tradition of care

The Patient Experience (PX) is our passion here at Heritage Biologics. Our commitment is to provide preeminent specialty pharmacy and infusion services. This simply means...that the patient is at the center of everything we do...including this blog.

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